Privacy Policy
Last updated: 15 December 2025
This Privacy Policy describes how information is collected, used, and protected when using this website.
1. Who We Are
Website: https://gen-green.co.uk/
Business name: Gen-Green
2. Information Collected
Personal Information
Personal information may be collected when it is voluntarily submitted through the website, including:
Name
Email address
Telephone number
Any information provided in contact forms or messages
Non-Personal Information
Non-personal information may be collected automatically, including:
IP address (anonymised where possible)
Browser type and version
Device type
Pages visited and time spent on the website
3. How Information Is Used
Information collected may be used to:
Respond to enquiries and requests
Provide information or services requested
Improve website functionality and user experience
Monitor website performance and usage
Comply with legal obligations
4. Cookies
Cookies are used to ensure the website functions correctly and to analyse how the website is used. These may include:
Essential cookies required for website operation
Performance and analytics cookies
Functional cookies to remember user preferences
Cookie settings can be controlled through browser preferences. Disabling cookies may affect website functionality.
5. Third-Party Services
Third-party services may be used to support website functionality, including:
Website hosting providers
Analytics services
Email communication services
These third parties process data in accordance with their own privacy policies.
6. Data Sharing
Personal information is not sold or rented. Information may be shared:
With service providers supporting website operation
Where required by law or legal process
To protect rights, property, or safety
7. Data Security
Appropriate technical and organisational measures are in place to protect personal information. While reasonable steps are taken, no online transmission or storage method is completely secure.
8. Data Retention
Personal information is retained only for as long as necessary to fulfil its purpose or meet legal requirements.
9. International Data Transfers
Where data is transferred outside the UK or EU, reasonable safeguards are applied to ensure appropriate protection in line with data protection laws.
10. Your Data Protection Rights
Under UK data protection law, you may have the right to:
Access personal data
Request correction of inaccurate data
Request deletion of personal data
Object to or restrict processing
Request data portability where applicable
Requests can be made using the contact details provided on the website.
11. Third-Party Links
The website may contain links to external websites. Responsibility is not accepted for the privacy practices or content of third-party websites.
12. Children’s Information
The website is not intended for use by children under the age of 16, and personal data from children is not knowingly collected.
13. Policy Updates
This Privacy Policy may be updated from time to time. Changes take effect immediately upon publication on the website.
14. Contact Information
For privacy-related enquiries, please use the contact details provided on the website.